Help & Support

Last updated: October 20, 2026

Need help with x/pat, want to report someone, or have a question about your data? You're in the right place.

Contact us

Email hello@xpat.social. We reply within 2 business days, and safety reports within 24 hours.

In the app: Profile → Settings → Send Feedback.

Automated emails from x/pat, such as sign-in codes and notifications, come from noreply@xpat.social. That address doesn't accept replies; write to hello@xpat.social instead.

Report a user or content

Common questions

Who can use x/pat?

Adults 18 and over. Sign-up asks for your date of birth. If you think someone under 18 is using x/pat, report their profile or email us.

Is x/pat free?

Yes. No subscriptions or in-app purchases. Some screens show "Sponsored" partner links; we may earn a commission if you sign up with a partner.

How do I sign in?

With a 6-digit code we email you, Sign in with Apple, or Google. There are no passwords. If the code doesn't arrive, check your spam folder, wait a minute and tap Resend.

Why does x/pat want my location?

To center the map and show spots near you. It's optional. Without it, pick a city and browse.

Who can see my profile and city?

Other x/pat users can see your profile, the city you've set and whether you're online. Direct messages are only visible to you and the person you're talking to.

How do I get my data or delete my account?

Settings → Export My Data, or Settings → Delete Account. More on the account deletion page.

A spot is wrong or closed

Use Report on the spot and choose the closest reason, or email us.